Ticketeer Standard Venue Agreement (TSVA)
The default platform-native venue contract template used when a Ticketeer Venue and Organizer choose to book through standardized in-platform terms.
1. Purpose and Scope
This Agreement governs rental and use of Venue facilities for events listed and ticketed through Ticketeer. All bookings made under the TSVA are subject to the Venue’s configured terms as displayed and accepted through the platform at the time of acceptance.
2. Booking and Acceptance
An Organizer submits an event request through Ticketeer. The Venue may accept, reject, or request changes. Upon digital acceptance by both parties, the booking becomes binding between Organizer and Venue, the selected dates are reserved, and the applicable escrow logic may activate.
3. Venue Fees and Configured Terms
Venue may configure a base rental fee, required deposit, deposit refundability window, final payment due date, optional additional fees, and deposit waiver or reduced-deposit settings. Those configured terms become contractually binding for the accepted booking.
4. Deposit Terms
If a deposit is required, it may be paid directly by Organizer or, where platform rules allow, from escrow. Venue may define when the deposit becomes non-refundable and may waive the deposit entirely for certain classes of events, such as charity or community events.
5. Payment of Venue Fees
Venue fees may be disbursed directly from escrow to Venue according to staged release logic, or handled directly by Organizer if the parties and platform configuration allow. Ticketeer is not responsible for payment beyond funds held in escrow or otherwise authorized under platform rules.
6. Cancellation
6.1 Organizer cancellation
If Organizer cancels the event, deposit handling follows the configured refund terms. Refundable deposits that were paid via escrow should be returned to escrow.
6.2 Venue cancellation
If Venue cancels the booking without Organizer breach, Venue should return all refundable fees received and may be subject to platform penalties or account review.
7. Force Majeure
Neither Organizer nor Venue is liable for failure to perform caused by force majeure events beyond reasonable control. Force majeure does not automatically allow retention of otherwise refundable deposits unless the accepted booking terms clearly provide for it and applicable law permits it.
8. Representations and Warranties
Venue represents that it has authority to lease the premises and that configured terms are accurate. Organizer represents that event details are accurate and that any required permits, insurance, and approvals for the event will be obtained.
9. Ticketeer Limitation
Ticketeer is not a party to the TSVA, does not guarantee event performance, and does not assume liability for Organizer or Venue breach. Refunds to buyers remain governed by the Buyer Protection Policy and recoverable funds under platform control.
10. Disputes, Modifications, and Governing Law
Disputes under the TSVA are primarily between Venue and Organizer. Ticketeer may freeze escrow, suspend platform accounts, or provide audit records, but does not adjudicate contract damages beyond platform-administered fund handling.
Updated template terms do not alter previously accepted bookings. Governing law should follow the applicable law clause approved for the platform and any location-specific supplements adopted by counsel.